Terms of Use
Last Updated: 4th August 2026
These Terms of Use ("Terms") constitute a legally binding agreement between you ("User", "Customer", "you", or "your") and MAYN AI LLP (LLP identification number: ACZ-7381), a Limited Liability Partnership incorporated in India with registered office at Nizamuddin East, New Delhi ("Lexarna", "we", "our", "us").
These Terms govern your access to and use of the Platform and Services made available by Lexarna.
By accessing, browsing, registering for, subscribing to, or otherwise using the Platform or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and the Privacy Policy.
Part I – General Terms
1. Definitions
1.1 For the purposes of these Terms:
1.1.1 "Account" means any account created by a User to access or use the Services.
1.1.2 "Affiliate" means any entity that directly or indirectly controls, is controlled by, or is under common control with a Party.
1.1.3 "AI Services" means any artificial intelligence, machine learning, natural language processing, large language model, retrieval augmented generation, semantic search, knowledge graph, predictive analytics, automated review, document intelligence, contract analysis, legal research, legal drafting, summarization, recommendation, or workflow automation functionality provided through the Platform.
1.1.4 "Applicable Law" means all laws, statutes, rules, regulations, notifications, directions, orders, circulars, judgments, decrees, and governmental requirements applicable to the Parties.
1.1.5 "Authorized User" means an individual authorized by a Customer to access and use the Services.
1.1.6 "Confidential Information" means all non-public information disclosed by one Party to another Party in any form.
1.1.7 "Customer Data" means all information, documents, files, records, communications, contracts, pleadings, evidence, legal content, prompts, instructions, submissions, and other material uploaded, generated, processed, or stored through the Platform.
1.1.8 "Enterprise Customer" means any law firm, legal department, corporation, governmental authority, institution, university, public sector undertaking, or other organization subscribing to the Services.
1.1.9 "Output" means any content, analysis, recommendation, summary, draft, review, search result, legal research result, or other material generated through the Platform.
1.1.10 "Platform" means the website, applications, APIs, software products, document automation systems, AI systems, integrations, authentication systems, and related services made available by Lexarna.
1.1.11 "Services" means all software, products, solutions, functionalities, features, tools, content, APIs, and services provided by Lexarna.
2. Acceptance of Terms
2.1 These Terms become effective upon the earliest occurrence of:
- (a) accessing the Platform;
- (b) creating an Account;
- (c) subscribing to any Service;
- (d) executing an Order Form or subscription agreement;
- (e) accepting these Terms electronically; or
- (f) otherwise using the Services.
2.2 If you do not agree to these Terms, you must immediately cease all use of the Platform and Services.
2.3 Where you access the Services on behalf of an organization, you represent and warrant that you possess authority to bind such organization to these Terms.
3. Eligibility
3.1 The Services are intended solely for individuals and entities legally competent to enter into binding contracts under Applicable Law.
3.2 By using the Services, you represent and warrant that:
- (a) you are at least eighteen (18) years of age or have attained the age of majority under Applicable Law;
- (b) you possess full legal capacity to enter into these Terms;
- (c) all information submitted by you is accurate, complete, and current;
- (d) your use of the Services complies with Applicable Law.
3.3 Lexarna reserves the right to refuse access to any person or entity at its sole discretion.
4. Account Registration
4.1 Certain Services may require creation of an Account.
4.2 You agree to provide accurate, complete, and up-to-date information when creating and maintaining your Account.
4.3 You shall be solely responsible for:
- (a) maintaining confidentiality of login credentials;
- (b) restricting unauthorized access to your Account;
- (c) all activities occurring through your Account;
- (d) promptly notifying Lexarna of any suspected unauthorized access.
4.4 Lexarna may suspend, restrict, or terminate Accounts where:
- (a) information provided is inaccurate;
- (b) fraudulent activity is suspected;
- (c) these Terms are violated;
- (d) Applicable Law requires such action.
5. Enterprise Accounts
5.1 Where Services are subscribed to by an Enterprise Customer, the Enterprise Customer shall remain responsible for all Authorized Users.
5.2 Enterprise administrators may have authority to:
- (a) provision Accounts;
- (b) revoke access;
- (c) manage permissions;
- (d) access usage reports;
- (e) administer enterprise settings.
5.3 Users acknowledge that Enterprise Customers may access certain account and usage information relating to Authorized Users.
5.4 Enterprise Customers shall ensure compliance by Authorized Users with these Terms.
6. Subscriptions and Fees
6.1 Certain Services may require payment of fees.
6.2 Subscription fees shall be payable in accordance with applicable Order Forms, pricing schedules, or subscription plans.
6.3 Unless otherwise expressly agreed:
- (a) fees are non-refundable;
- (b) fees are exclusive of taxes;
6.4 Lexarna reserves the right to modify pricing upon reasonable prior notice.
6.5 Failure to pay fees may result in suspension or termination of Services.
6.6
- (a) Users shall not be entitled to cancel, terminate, or discontinue an active subscription during an ongoing billing cycle.
- (b) A User may request cancellation of the subscription at any time, provided that such cancellation shall take effect only from the commencement of the immediately succeeding billing cycle.
- (c) Upon a valid cancellation request, Lexarna shall not initiate the automatic payment otherwise due for the succeeding billing cycle, and the subscription shall stand terminated upon expiry of the then-current billing cycle.
6.7
- (a) All fees paid to Lexarna are final and non-refundable under any circumstances, including part-usage, non-usage, or cancellation of the subscription.
- (b) No refund, credit, or adjustment shall be provided in respect of any payment already processed, whether for the current or any preceding billing cycle.
- (c) For the avoidance of doubt, Clauses 6.6 and 6.7 shall apply notwithstanding anything to the contrary contained elsewhere in these Terms, save where expressly agreed otherwise in writing by Lexarna.
Part II – Nature of Services and AI Terms
7. Nature of Services
7.1 Lexarna provides legal technology products and services.
7.2 The Services are designed to facilitate:
- (a) legal research;
- (b) document review;
- (c) contract lifecycle management;
- (d) workflow automation;
- (e) document intelligence;
- (f) knowledge management;
- (g) legal operations;
- (h) compliance workflows;
- (i) AI-assisted legal drafting;
- (j) AI-assisted analysis.
7.3 The Services are intended solely as technology-enabled assistance tools.
7.4 Users remain solely responsible for all professional, commercial, legal, and operational decisions made based upon use of the Services.
8. No Legal Advice
8.1 Lexarna is not a law firm.
8.2 Lexarna does not provide:
- (a) legal advice;
- (b) legal opinions;
- (c) legal representation;
- (d) litigation services;
- (e) regulatory advice;
- (f) professional legal services.
8.3 Nothing contained within the Platform shall be construed as creating:
- (a) an advocate-client relationship;
- (b) an attorney-client relationship;
- (c) a solicitor-client relationship;
- (d) a fiduciary relationship;
- (e) a legal advisory engagement.
8.4 The Platform does not replace independent legal judgment.
8.5 Users should seek professional legal advice before relying upon information obtained through the Platform.
9. AI Services
9.1 The Platform may incorporate artificial intelligence technologies.
9.2 Users acknowledge that AI-generated Outputs are probabilistic and may vary over time.
9.3 Outputs may contain:
- (a) factual inaccuracies;
- (b) legal inaccuracies;
- (c) incomplete information;
- (d) outdated information;
- (e) hallucinated authorities;
- (f) drafting inconsistencies;
- (g) computational errors;
- (h) omitted authorities;
- (i) incorrect citations.
9.4 Lexarna does not warrant the accuracy, completeness, reliability, legality, or suitability of AI-generated Outputs.
9.5 Users shall independently verify all Outputs prior to:
- (a) filing before any court;
- (b) submission to regulatory authorities;
- (c) execution of agreements;
- (d) publication;
- (e) communication to clients;
- (f) reliance in legal proceedings.
9.6 Lexarna shall not be liable for any consequences arising from reliance upon AI-generated Outputs.
10. Professional Responsibility of Legal Users
10.1 Advocates, law firms, legal professionals, compliance professionals, and legal departments remain solely responsible for ensuring compliance with:
- (a) the Advocates Act, 1961;
- (b) Bar Council of India Rules;
- (c) applicable professional conduct rules;
- (d) confidentiality obligations;
- (e) fiduciary obligations;
- (f) duties owed to courts and tribunals.
10.2 Use of the Platform does not diminish, transfer, or alter any professional responsibility owed by a legal professional.
10.3 Any filing, pleading, affidavit, petition, notice, legal opinion, or legal submission generated or assisted through the Platform remains the sole responsibility of the user.
11. Court Filings and Regulatory Submissions
11.1 Users shall remain solely responsible for all filings, submissions, communications, reports, and documents prepared using the Services.
11.2 Lexarna does not review or approve documents before filing.
11.3 Lexarna shall not be responsible for:
- (a) filing errors;
- (b) procedural defects;
- (c) missed deadlines;
- (d) incorrect legal positions;
- (e) court sanctions;
- (f) regulatory actions;
- (g) adverse judgments.
11.4 Users acknowledge that Outputs generated through AI Services require independent professional verification prior to use.
Part III – Customer Data, Data Governance, Privacy and Data Processing
12. Customer Data
12.1 Ownership of Customer Data
12.1.1 As between Lexarna and the Customer, all right, title, and interest, including all intellectual property rights, proprietary rights, confidentiality rights, database rights, and other legal rights in and to Customer Data shall remain vested exclusively in the Customer or the party lawfully entitled to such rights.
12.1.2 Nothing contained in these Terms shall operate as a transfer, assignment, sale, encumbrance, or disposition of Customer Data in favour of Lexarna.
12.1.3 Except as expressly provided herein, Lexarna acquires no ownership rights in Customer Data.
12.2 Limited License to Lexarna
12.2.1 The Customer grants Lexarna a limited, non-exclusive, revocable, worldwide, royalty-free license to access, host, store, process, transmit, index, reproduce, display, analyse, and otherwise use Customer Data solely to the extent necessary for:
- (a) providing the Services;
- (b) operating, maintaining, and improving the Platform;
- (c) troubleshooting and technical support;
- (d) security monitoring and threat detection;
- (e) fraud prevention and abuse detection;
- (f) legal and regulatory compliance;
- (g) enforcing these Terms;
- (h) disaster recovery and business continuity;
- (i) backup and archival functions;
- (j) other legitimate operational purposes reasonably necessary to provide the Services.
12.2.2 The foregoing license shall terminate upon deletion of Customer Data, subject to retention obligations required by law, backup systems, disaster recovery systems, or contractual obligations.
12.3 Responsibility for Customer Data
12.3.1 The Customer shall be solely responsible for:
- (a) the legality of Customer Data;
- (b) the accuracy of Customer Data;
- (c) obtaining all necessary permissions, authorizations, approvals, and consents;
- (d) compliance with privacy laws;
- (e) compliance with confidentiality obligations;
- (f) compliance with professional obligations;
- (g) compliance with court directions;
- (h) compliance with applicable laws governing disclosure and publication.
12.3.2 Lexarna shall have no obligation to independently verify the legality, completeness, authenticity, accuracy, or ownership of Customer Data.
13. Data Fiduciary and Data Processor Framework
13.1 Data Fiduciary Functions
13.1.1 The Parties acknowledge that Lexarna acts as a Data Fiduciary in respect of information processed for its own operational, business, compliance, security, and administrative purposes.
13.1.2 Such information may include:
- (a) account information;
- (b) registration information;
- (c) subscription information;
- (d) billing information;
- (e) authentication information;
- (f) support interactions;
- (g) platform usage analytics;
- (h) audit logs;
- (i) system telemetry;
- (j) marketing preferences;
- (k) communication records.
13.1.3 In such circumstances, Lexarna shall determine the purposes and means of processing such information.
13.2 Data Processor Functions
13.2.1 Where Customer Data is uploaded by:
- (a) advocates;
- (b) law firms;
- (c) corporate legal departments;
- (d) governmental entities;
- (e) enterprises;
- (f) institutional subscribers;
- (g) professional service providers,
Lexarna shall act solely as a Data Processor, service provider, or equivalent processor role.
13.2.2 In such circumstances:
- (a) the Customer shall remain the Data Fiduciary or equivalent controlling entity;
- (b) Lexarna shall process Customer Data only pursuant to Customer instructions, Platform functionality, contractual obligations, or Applicable Law;
- (c) Lexarna shall not independently determine the purposes for which Customer Data is collected by the Customer.
13.3 Compliance Responsibility
13.3.1 Customers shall remain solely responsible for ensuring compliance with:
- (a) the Digital Personal Data Protection Act, 2023;
- (b) the Information Technology Act, 2000;
- (c) sector-specific regulations;
- (d) confidentiality obligations;
- (e) professional privilege obligations;
- (f) applicable court rules;
- (g) applicable foreign privacy laws where relevant.
14. Special Categories of Data
14.1 Restricted Data
14.1.1 Users shall not upload, process, disclose, or otherwise use the Platform in a manner that violates Applicable Law governing restricted, confidential, or protected information.
14.2 Mandatory Redaction Requirements
14.2.1 Users shall ensure that all legally required redaction, anonymization, pseudonymization, masking, or de-identification measures are implemented before uploading Customer Data.
14.2.2 Without limitation, Users shall ensure compliance with:
- (a) the Protection of Children from Sexual Offences Act, 2012;
- (b) the Juvenile Justice (Care and Protection of Children) Act, 2015;
- (c) statutory protections relating to victims of sexual offences;
- (d) in-camera proceedings;
- (e) sealed judicial records;
- (f) confidentiality directions issued by courts or tribunals;
- (g) publication restrictions imposed by law.
14.3 User Responsibility
14.3.1 Lexarna shall not be responsible for determining whether Customer Data requires redaction, anonymization, masking, or other protective measures.
14.3.2 Such responsibility shall remain exclusively with the User.
15. Privacy and Data Protection
15.1 Privacy Policy
15.1.1 Lexarna's collection, use, disclosure, processing, storage, retention, and protection of personal data shall be governed by the Privacy Policy.
15.1.2 The Privacy Policy forms an integral part of these Terms.
15.2 Consent
15.2.1 Where required under Applicable Law, Users shall obtain all necessary consents, authorizations, notices, and permissions prior to uploading Customer Data.
15.2.2 Users represent and warrant that they possess all necessary rights to permit Lexarna to process Customer Data in accordance with these Terms.
15.3 Cross-Border Transfers
15.3.1 Users acknowledge that Customer Data may be processed, hosted, stored, transmitted, or accessed in jurisdictions outside India, subject to Applicable Law and Lexarna's Privacy Policy.
15.3.2 Lexarna shall implement reasonable safeguards in connection with such transfers.
16. Confidentiality
16.1 Confidential Information
16.1.1 Each Party may disclose Confidential Information to the other Party in connection with the Services.
16.1.2 Confidential Information shall include:
- (a) business information;
- (b) commercial information;
- (c) technical information;
- (d) software and source code;
- (e) pricing information;
- (f) contracts;
- (g) legal documents;
- (h) litigation materials;
- (i) security information;
- (j) customer records;
- (k) non-public operational information.
16.2 Confidentiality Obligations
16.2.1 The receiving Party shall:
- (a) maintain the confidentiality of Confidential Information;
- (b) use Confidential Information solely for permitted purposes;
- (c) implement reasonable safeguards;
- (d) restrict access on a need-to-know basis;
- (e) prevent unauthorized disclosure.
16.2.2 The receiving Party shall exercise at least the same degree of care used to protect its own confidential information of a similar nature.
16.3 Exclusions
16.3.1 Confidential Information shall not include information that:
- (a) becomes publicly available without breach;
- (b) was lawfully known prior to disclosure;
- (c) is lawfully obtained from a third party without restriction;
- (d) is independently developed without use of Confidential Information.
16.4 Compelled Disclosure
16.4.1 A Party may disclose Confidential Information where required by:
- (a) Applicable Law;
- (b) court orders;
- (c) governmental directions;
- (d) regulatory requirements.
16.4.2 Where legally permissible, prior notice shall be provided to the disclosing Party.
17. Legal Professional Privilege
17.1 Preservation of Privilege
17.1.1 Nothing contained in these Terms shall constitute a waiver of:
- (a) advocate-client privilege;
- (b) legal professional privilege;
- (c) litigation privilege;
- (d) attorney work-product protections;
- (e) confidentiality protections available under Applicable Law.
17.2 User Responsibility
17.2.1 Users remain solely responsible for determining whether any information uploaded to the Platform is privileged, confidential, protected, restricted, or otherwise subject to legal protections.
17.2.2 Lexarna shall not be responsible for evaluating or classifying privileged materials uploaded by Users.
18. Security
18.1 Security Measures
18.1.1 Lexarna shall implement reasonable administrative, technical, and organizational safeguards designed to protect Customer Data against unauthorized access, disclosure, alteration, destruction, or misuse.
18.1.2 Such safeguards may include:
- (a) encryption mechanisms;
- (b) authentication controls;
- (c) role-based access controls;
- (d) audit logging;
- (e) monitoring systems;
- (f) network security measures;
- (g) backup systems;
- (h) disaster recovery controls.
18.2 Security Disclaimer
18.2.1 No system, network, software platform, or internet transmission can be guaranteed to be completely secure.
18.2.2 Users acknowledge and accept the inherent risks associated with electronic transmission, storage, and processing of information.
18.3 Security Incidents
18.3.1 Upon becoming aware of a material security incident affecting Customer Data, Lexarna shall take commercially reasonable steps to investigate, mitigate, contain, and remediate such incident.
18.3.2 Notifications, where required, shall be made in accordance with Applicable Law and Lexarna's internal security procedures.
18A. Grievance Officer / Data Protection Officer
18A.1 Should you have any grievance with respect access or usage of computer resource by any person, you can notify your complaints to the Grievance Officer appointed by the Company. Grievance Officer: Legal Team who can be contacted at legal@lexarna.com.
18A.2 For privacy concerns, or requests under applicable law, users may contact:
Data Protection Officer
Anshuman Singh
+91 98185 71429
Email: advocateanshuman1458@gmail.com
Part IV – Intellectual Property, AI Governance, Acceptable Use and Platform Restrictions
19. Intellectual Property Rights
19.1 Ownership of Platform
19.1.1 The Platform, Services, Software, AI Services, algorithms, workflows, user interfaces, designs, compilations, databases, documentation, APIs, source code, object code, models, prompts, prompt libraries, taxonomies, ontologies, know-how, trade secrets, service marks, logos, copyrights, patents, and all related intellectual property rights are and shall remain the exclusive property of Lexarna and its licensors.
19.1.2 Nothing contained in these Terms shall transfer any ownership rights in the Platform to any User.
19.2 Reservation of Rights
19.2.1 Except for the limited rights expressly granted under these Terms, Lexarna reserves all rights, title, and interests in and to the Platform and Services.
19.2.2 No rights shall be granted by implication, estoppel, waiver, or otherwise.
19.3 Platform License
19.3.1 Subject to compliance with these Terms, Lexarna grants Users a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to access and use the Services solely for lawful internal business and professional purposes.
19.3.2 Users shall not acquire any ownership interest in the Platform by virtue of such use.
20. Feedback and Improvements
20.1 Feedback
20.1.1 Users may voluntarily provide suggestions, ideas, recommendations, enhancement requests, comments, bug reports, feature requests, or other feedback relating to the Services ("Feedback").
20.1.2 Users acknowledge and agree that Lexarna shall be free to use, implement, commercialize, modify, reproduce, distribute, publish, license, and otherwise exploit Feedback without restriction and without compensation to the User.
20.2 Improvements
20.2.1 Any improvements, enhancements, modifications, derivative works, developments, updates, upgrades, customizations, or innovations developed by Lexarna relating to the Platform shall remain the exclusive property of Lexarna.
21. Aggregated, Anonymized and Derived Data
21.1 Aggregated Data
21.1.1 Lexarna may generate aggregated, anonymized, statistical, analytical, operational, benchmarking, performance, telemetry, usage, and derived datasets from information relating to use of the Services.
21.1.2 Such data shall not identify any individual, Customer, client, litigant, matter, or confidential legal engagement.
21.2 Ownership
21.2.1 All rights in aggregated and anonymized datasets shall vest exclusively in Lexarna.
21.2.2 Lexarna may use such datasets for:
- (a) analytics;
- (b) research;
- (c) benchmarking;
- (d) product improvement;
- (e) security enhancement;
- (f) performance optimization;
- (g) business intelligence;
- (h) industry reporting.
22. AI Governance
22.1 Nature of AI Services
22.1.1 The Services may incorporate artificial intelligence systems, machine learning models, large language models, retrieval systems, automated classification systems, predictive analytics, semantic search technologies, recommendation engines, and similar technologies.
22.1.2 Users acknowledge that AI systems operate through computational and probabilistic processes.
22.2 No Guarantee of AI Accuracy
22.2.1 Lexarna does not represent, warrant, or guarantee that AI-generated Outputs shall be:
- (a) accurate;
- (b) complete;
- (c) legally correct;
- (d) free from errors;
- (e) current;
- (f) suitable for professional reliance;
- (g) compliant with Applicable Law.
22.2.2 Outputs may contain hallucinations, omissions, inaccuracies, incorrect assumptions, fabricated authorities, incorrect legal interpretations, or other deficiencies.
22.3 Human Verification Requirement
22.3.1 Users shall independently review and verify all Outputs before:
- (a) filing documents before courts;
- (b) advising clients;
- (c) making business decisions;
- (d) entering transactions;
- (e) publishing information;
- (f) submitting regulatory filings.
22.3.2 No Output should be treated as a substitute for independent professional judgment.
22.4 Responsible AI Use
22.4.1 Users shall use AI Services responsibly and in accordance with Applicable Law.
22.4.2 Users shall not knowingly use AI Services to generate:
- (a) unlawful content;
- (b) defamatory content;
- (c) fraudulent content;
- (d) misleading legal advice;
- (e) harmful misinformation;
- (f) malicious code;
- (g) unlawful surveillance materials.
23. AI Training Restrictions
23.1 Customer Data
23.1.1 Unless expressly agreed in writing, Customer Data shall not be used for training generalized public AI models.
23.1.2 Lexarna shall implement reasonable technical and organizational measures designed to segregate Customer Data from generalized public training datasets.
23.2 Enterprise Data
23.2.1 Enterprise Customer Data shall be processed solely for purposes necessary to provide the Services and shall not be used to train publicly available generalized models without explicit written authorization.
24. Acceptable Use Policy
24.1 Lawful Use
24.1.1 Users shall use the Platform only for lawful purposes and in compliance with Applicable Law.
24.2 Prohibited Content
24.2.1 Users shall not upload, transmit, generate, distribute, publish, process, or store content that:
- (a) violates Applicable Law;
- (b) infringes intellectual property rights;
- (c) violates confidentiality obligations;
- (d) contains malicious code;
- (e) promotes unlawful activities;
- (f) facilitates criminal conduct;
- (g) contains child sexual abuse material;
- (h) violates court orders;
- (i) infringes privacy rights;
- (j) constitutes harassment or abuse.
24.3 Legal Confidentiality Restrictions
24.3.1 Users shall not upload information whose disclosure would violate:
- (a) the Protection of Children from Sexual Offences Act, 2012;
- (b) the Juvenile Justice (Care and Protection of Children) Act, 2015;
- (c) publication restrictions imposed by courts;
- (d) statutory confidentiality obligations;
- (e) sealed judicial proceedings;
- (f) in-camera proceedings;
- (g) official secrecy obligations.
25. Prohibited Technical Activities
25.1 Reverse Engineering
25.1.1 Users shall not reverse engineer, decompile, disassemble, decode, translate, extract, reconstruct, discover, or otherwise attempt to derive the source code, architecture, models, prompts, weights, datasets, or underlying technology of the Platform.
25.2 Security Violations
25.2.1 Users shall not:
- (a) probe security vulnerabilities;
- (b) conduct unauthorized penetration testing;
- (c) attempt unauthorized access;
- (d) bypass authentication controls;
- (e) interfere with platform security;
- (f) conduct denial-of-service attacks;
- (g) exploit vulnerabilities.
25.3 Automated Extraction
25.3.1 Users shall not:
- (a) scrape the Platform;
- (b) harvest information;
- (c) extract datasets;
- (d) perform automated crawling;
- (e) perform systematic extraction of Outputs;
- (f) create competing datasets using Platform Outputs.
26. AI Model Protection
26.1 Competitive Use Restrictions
26.1.1 Users shall not use the Platform, Outputs, Services, APIs, or related materials for the purpose of:
- (a) building competing AI models;
- (b) training competing systems;
- (c) benchmarking for competitive intelligence without authorization;
- (d) extracting training data;
- (e) developing substantially similar products.
26.2 Prompt and Model Extraction
26.2.1 Users shall not attempt to discover:
- (a) system prompts;
- (b) hidden instructions;
- (c) model architecture;
- (d) training methodologies;
- (e) model weights;
- (f) proprietary workflows.
27. Monitoring and Enforcement
27.1 Monitoring
27.1.1 Lexarna reserves the right to monitor usage of the Platform to the extent reasonably necessary for:
- (a) security purposes;
- (b) fraud prevention;
- (c) abuse detection;
- (d) compliance verification;
- (e) operational management.
27.2 Enforcement Actions
27.2.1 Where Lexarna reasonably believes that a User has violated these Terms, Lexarna may:
- (a) issue warnings;
- (b) suspend access;
- (c) restrict functionality;
- (d) remove content;
- (e) terminate Accounts;
- (f) report unlawful conduct to competent authorities;
- (g) pursue legal remedies.
28. Open-Source Software
28.1 Open-Source Components
28.1.1 Certain portions of the Platform may incorporate open-source software components.
28.1.2 Such components shall remain subject to their applicable open-source licenses.
28.1.3 Nothing contained in these Terms shall limit rights granted under applicable open-source licenses.
Part V – APIs, E-Signatures, Third-Party Services, Security, Beta Services and Service Operations
29. Application Programming Interfaces (APIs)
29.1 API Access
29.1.1 Lexarna may provide access to APIs, developer tools, SDKs, integrations, webhooks, connectors, and related services (collectively, "APIs") as part of the Services.
29.1.2 API access may be subject to additional terms, technical requirements, documentation, subscription plans, usage limits, and security requirements communicated by Lexarna from time to time.
29.2 API License
29.2.1 Subject to compliance with these Terms, Lexarna grants the Customer a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the APIs solely for lawful internal business purposes.
29.2.2 The Customer shall not use APIs for any purpose inconsistent with these Terms.
29.3 API Restrictions
29.3.1 The Customer shall not:
- (a) exceed usage limits;
- (b) circumvent rate limitations;
- (c) share API credentials with unauthorized persons;
- (d) use APIs in a manner that degrades Service performance;
- (e) use APIs to develop competing products;
- (f) interfere with API security mechanisms;
- (g) use APIs for unlawful purposes.
29.4 API Modifications
29.4.1 Lexarna reserves the right to modify, update, replace, suspend, or discontinue APIs at any time.
29.4.2 Where reasonably practicable, Lexarna shall provide advance notice of material API changes.
30. Third-Party Services and Integrations
30.1 Third-Party Integrations
30.1.1 The Platform may integrate with third-party software, cloud providers, communication platforms, productivity tools, identity providers, payment processors, AI service providers, and other external services.
30.1.2 Such integrations are provided solely for convenience and interoperability purposes.
30.2 Independent Third Parties
30.2.1 Third-party services are owned and operated by independent entities.
30.2.2 Lexarna does not control and shall not be responsible for:
- (a) third-party functionality;
- (b) third-party availability;
- (c) third-party privacy practices;
- (d) third-party security measures;
- (e) third-party content;
- (f) third-party service interruptions.
30.3 Third-Party Terms
30.3.1 Users may be required to accept separate agreements, licenses, terms of service, or privacy policies imposed by third-party providers.
30.3.2 Compliance with such third-party terms shall remain the responsibility of the User.
31. Electronic Signatures and Document Authentication
31.1 Electronic Signature Services
31.1.1 The Platform may provide document authentication, electronic execution, electronic signature, verification, audit logging, and related services.
31.1.2 Such services may be provided directly by Lexarna or through third-party providers.
31.2 No Party to Agreements
31.2.1 Lexarna is not a party to any agreement, contract, deed, instrument, notice, undertaking, affidavit, declaration, or document executed using the Platform.
31.2.2 Lexarna shall have no responsibility for the contents, validity, enforceability, legality, interpretation, execution, performance, or breach of any such document.
31.3 User Responsibility
31.3.1 Users remain solely responsible for determining:
- (a) whether electronic execution is legally permissible;
- (b) whether signatures are valid;
- (c) whether stamping requirements apply;
- (d) whether registration requirements apply;
- (e) whether witness requirements apply;
- (f) whether additional legal formalities are required.
31.4 Electronic Records
31.4.1 Lexarna does not guarantee that electronically executed documents will satisfy all legal requirements applicable to every jurisdiction, transaction, industry, or regulatory framework.
32. Service Availability
32.1 General Availability
32.1.1 Lexarna shall use commercially reasonable efforts to make the Services available.
32.1.2 The Services may be unavailable from time to time due to:
- (a) maintenance activities;
- (b) infrastructure upgrades;
- (c) security incidents;
- (d) internet outages;
- (e) cloud service interruptions;
- (f) force majeure events.
32.2 No Guaranteed Uptime
32.2.1 Unless expressly agreed in a separate Service Level Agreement ("SLA"), Lexarna does not guarantee uninterrupted availability of the Services.
32.2.2 Temporary interruptions shall not constitute a breach of these Terms.
33. Maintenance and Updates
33.1 Maintenance
33.1.1 Lexarna may perform scheduled or emergency maintenance activities from time to time.
33.1.2 Maintenance may temporarily affect availability or functionality.
33.2 Updates
33.2.1 Lexarna may introduce updates, enhancements, patches, bug fixes, upgrades, security updates, AI model updates, and feature modifications.
33.2.2 Users acknowledge that Services may evolve over time and that functionality may change.
34. Security Incident Management
34.1 Security Monitoring
34.1.1 Lexarna may monitor systems, infrastructure, networks, and services to identify:
- (a) security threats;
- (b) abuse;
- (c) fraud;
- (d) vulnerabilities;
- (e) unauthorized activity.
34.2 Incident Response
34.2.1 Upon becoming aware of a material security incident affecting Customer Data, Lexarna shall undertake commercially reasonable measures to:
- (a) investigate the incident;
- (b) contain the incident;
- (c) mitigate risks;
- (d) remediate vulnerabilities;
- (e) restore affected services.
34.3 Notification
34.3.1 Where required by Applicable Law or contractual obligations, Lexarna may provide notice of material security incidents.
34.3.2 Notifications may be delayed where necessary to:
- (a) comply with law;
- (b) protect investigations;
- (c) preserve system integrity;
- (d) mitigate ongoing threats.
35. Backups and Disaster Recovery
35.1 Operational Backups
35.1.1 Lexarna may maintain backup, redundancy, replication, and disaster recovery systems as part of its operational processes.
35.2 No Backup Guarantee
35.2.1 Unless expressly agreed in writing, Lexarna does not guarantee recovery of every item of Customer Data following system failures, corruption events, cyber incidents, or force majeure events.
35.2.2 Customers remain responsible for maintaining independent backups where required.
36. Beta Services
36.1 Beta Features
36.1.1 Lexarna may designate certain features, products, modules, integrations, AI capabilities, or services as beta, preview, pilot, early access, experimental, or evaluation features ("Beta Services").
36.2 Nature of Beta Services
36.2.1 Beta Services are provided for evaluation and testing purposes.
36.2.2 Beta Services may:
- (a) contain defects;
- (b) contain inaccuracies;
- (c) experience interruptions;
- (d) change substantially;
- (e) be discontinued at any time.
36.3 Disclaimer
36.3.1 Beta Services are provided on an "as-is" basis without warranties of any kind.
36.3.2 Lexarna shall have no obligation to continue or commercially release Beta Services.
37. Audit Logs and System Records
37.1 Audit Records
37.1.1 Lexarna may maintain logs, audit trails, access records, activity records, system logs, and operational records relating to use of the Services.
37.2 Evidentiary Value
37.2.1 To the extent permitted by Applicable Law, such records may be used by Lexarna for:
- (a) security investigations;
- (b) dispute resolution;
- (c) compliance verification;
- (d) fraud prevention;
- (e) legal proceedings.
38. Communications
38.1 Electronic Communications
38.1.1 Users consent to receive communications electronically.
38.1.2 Communications may include:
- (a) account notifications;
- (b) security alerts;
- (c) service updates;
- (d) billing communications;
- (e) legal notices;
- (f) product announcements.
38.2 Legal Effect
38.2.1 Electronic communications shall satisfy any legal requirement that communications be made in writing, to the extent permitted by Applicable Law.
Part VI – Disclaimers, Liability, Indemnity, Termination and General Provisions
39. Warranties Disclaimer
39.1 General Disclaimer
39.1.1 To the maximum extent permitted under Applicable Law, the Services are provided on an "AS IS", "AS AVAILABLE", and "WITH ALL FAULTS" basis.
39.1.2 Lexarna makes no representation, warranty, guarantee, or undertaking, whether express, implied, statutory, or otherwise, regarding the Services.
39.2 Disclaimer of Warranties
39.2.1 Without limitation, Lexarna expressly disclaims all warranties relating to:
- (a) merchantability;
- (b) fitness for a particular purpose;
- (c) satisfactory quality;
- (d) non-infringement;
- (e) uninterrupted availability;
- (f) security;
- (g) reliability;
- (h) accuracy;
- (i) completeness;
- (j) timeliness;
- (k) legal correctness;
- (l) compatibility with user systems;
- (m) error-free operation.
39.3 Legal and Professional Disclaimer
39.3.1 Lexarna does not warrant that any Output, document, analysis, recommendation, legal research result, draft, review, summary, or AI-generated content will:
- (a) comply with Applicable Law;
- (b) satisfy professional standards;
- (c) satisfy court requirements;
- (d) satisfy regulatory requirements;
- (e) be suitable for any specific matter or transaction.
40. AI Disclaimer
40.1 AI Limitations
40.1.1 Users acknowledge that artificial intelligence technologies remain inherently probabilistic and may generate inaccurate, incomplete, misleading, inconsistent, biased, or incorrect Outputs.
40.1.2 Outputs may contain:
- (a) hallucinated authorities;
- (b) fabricated case citations;
- (c) incorrect statutory references;
- (d) incomplete legal analysis;
- (e) drafting inconsistencies;
- (f) omitted legal risks;
- (g) jurisdictional inaccuracies.
40.2 User Verification Obligation
40.2.1 Users shall independently review, verify, validate, and assess all Outputs before relying upon them.
40.2.2 No Output shall be relied upon without appropriate human review.
40.3 No Professional Reliance
40.3.1 Lexarna shall not be liable for any decision, action, omission, filing, transaction, legal position, communication, or professional advice based wholly or partly upon AI-generated Outputs.
41. Limitation of Liability
41.1 Exclusion of Certain Damages
41.1.1 To the maximum extent permitted by Applicable Law, Lexarna and its Affiliates shall not be liable for any:
- (a) indirect damages;
- (b) consequential damages;
- (c) incidental damages;
- (d) special damages;
- (e) exemplary damages;
- (f) punitive damages;
- (g) loss of profits;
- (h) loss of revenue;
- (i) loss of business opportunities;
- (j) loss of goodwill;
- (k) loss of reputation;
- (l) loss of anticipated savings;
- (m) loss of data;
- (n) business interruption.
41.2 Liability Cap
41.2.1 To the maximum extent permitted by Applicable Law, the aggregate liability of Lexarna arising out of or relating to the Services, whether in contract, tort, negligence, statutory liability, strict liability, or otherwise, shall not exceed the total amount paid by the Customer to Lexarna during the twelve (12) months immediately preceding the event giving rise to the claim.
41.3 Exceptions
41.3.1 Nothing contained herein shall exclude liability that cannot lawfully be excluded under Applicable Law.
41.4 Basis of Bargain
41.4.1 The Parties acknowledge that the limitations of liability contained in these Terms constitute an essential basis of the bargain and allocation of risk between the Parties.
42. User Indemnity
42.1 Indemnification
42.1.1 The User shall defend, indemnify, and hold harmless Lexarna, its Affiliates, directors, officers, employees, contractors, agents, licensors, successors, and assigns from and against all claims, actions, proceedings, investigations, demands, liabilities, losses, damages, fines, costs, and expenses, including reasonable legal fees, arising out of or relating to:
- (a) breach of these Terms;
- (b) unlawful use of the Services;
- (c) Customer Data;
- (d) violation of Applicable Law;
- (e) infringement of third-party rights;
- (f) professional misconduct;
- (g) regulatory violations;
- (h) unauthorized disclosure of confidential information;
- (i) court filings or submissions made using Outputs.
42.2 Cooperation
42.2.1 Lexarna may participate in the defence of any indemnified claim at its own expense.
42.2.2 The User shall not settle any claim affecting Lexarna without Lexarna's prior written consent.
43. Suspension of Services
43.1 Suspension Rights
43.1.1 Lexarna may suspend access to all or part of the Services where:
- (a) these Terms are breached;
- (b) security concerns arise;
- (c) fraudulent activity is suspected;
- (d) payment obligations remain unpaid;
- (e) legal or regulatory requirements necessitate suspension;
- (f) system integrity is threatened.
43.2 Emergency Suspension
43.2.1 Lexarna may immediately suspend access without prior notice where reasonably necessary to protect:
- (a) Users;
- (b) Customer Data;
- (c) infrastructure;
- (d) legal rights;
- (e) public safety.
44. Termination
44.1 Termination by User
44.1.1 Users may discontinue use of the Services at any time.
44.1.2 Termination shall not relieve Users of accrued obligations, including payment obligations.
44.2 Termination by Lexarna
44.2.1 Lexarna may terminate access where:
- (a) these Terms are breached;
- (b) unlawful activity is detected;
- (c) payment obligations remain outstanding;
- (d) continued provision of Services becomes commercially impracticable;
- (e) Applicable Law requires termination.
44.3 Effect of Termination
44.3.1 Upon termination:
- (a) access rights shall cease;
- (b) licenses granted under these Terms shall terminate;
- (c) outstanding payment obligations shall become immediately due;
- (d) provisions intended to survive termination shall continue in effect.
45. Data Export and Deletion
45.1 Data Export
45.1.1 Subject to technical feasibility, subscription status, legal obligations, and retention requirements, Lexarna may permit export of Customer Data during a reasonable period following termination.
45.2 Data Retention
45.2.1 Lexarna may retain Customer Data:
- (a) as required by law;
- (b) for legitimate business purposes;
- (c) for backup and disaster recovery;
- (d) for dispute resolution;
- (e) for compliance obligations.
45.3 Data Deletion
45.3.1 Following expiration of applicable retention periods, Lexarna may delete Customer Data in accordance with its retention policies.
46. Force Majeure
46.1 Force Majeure Events
46.1.1 Neither Party shall be liable for failure or delay resulting from circumstances beyond its reasonable control, including:
- (a) natural disasters;
- (b) floods;
- (c) earthquakes;
- (d) fires;
- (e) epidemics;
- (f) pandemics;
- (g) wars;
- (h) terrorism;
- (i) cyberattacks;
- (j) governmental actions;
- (k) internet failures;
- (l) telecommunications failures;
- (m) utility outages;
- (n) labour disputes.
47. Governing Law
47.1 Applicable Law
47.1.1 These Terms shall be governed by and construed in accordance with the laws of India.
47.1.2 Conflict of law principles shall not apply to the extent they would result in application of another jurisdiction's laws.
48. Dispute Resolution
48.1 Amicable Resolution
48.1.1 The Parties shall first attempt to resolve disputes through good-faith discussions.
48.2 Jurisdiction
48.2.1 Subject to Clause 48.1, courts located in New Delhi, India shall have exclusive jurisdiction over disputes arising out of or relating to these Terms.
48.2.2 Lexarna shall additionally be entitled to seek interim, injunctive, or equitable relief before any court of competent jurisdiction.
49. Assignment
49.1 Assignment by Lexarna
49.1.1 Lexarna may assign, transfer, novate, subcontract, or otherwise delegate its rights and obligations under these Terms.
49.2 Assignment by User
49.2.1 Users shall not assign or transfer any rights or obligations under these Terms without Lexarna's prior written consent.
50. Severability
50.1 Severability
50.1.1 If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.
51. Waiver
51.1 No Waiver
51.1.1 Failure by either Party to enforce any provision shall not constitute a waiver of future enforcement of that provision or any other provision.
52. Entire Agreement
52.1 Entire Agreement
52.1.1 These Terms, together with the Privacy Policy, Order Forms, Data Processing Addendums, and any other documents expressly incorporated by reference, constitute the complete and exclusive agreement between the Parties concerning the Services.
52.1.2 These Terms supersede all prior understandings, negotiations, representations, communications, and agreements relating to the Services.
53. Survival
53.1 Surviving Provisions
53.1.1 The following provisions shall survive termination or expiration of these Terms:
- (a) Intellectual Property Rights;
- (b) Confidentiality;
- (c) Legal Professional Privilege;
- (d) Fees and Payment Obligations;
- (e) Disclaimers;
- (f) Limitation of Liability;
- (g) Indemnity;
- (h) Dispute Resolution;
- (i) Governing Law;
- (j) Survival;
- (k) any other provision which by its nature is intended to survive.
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